Successful improvement of any business activity requires a focus on clearly defined markets and the needs of targeted customers. AQUA Projects' experience includes facilitating staff in government owned businesses such as water, transport and emergency services to develop their business plans at all levels including:

• Executive or Senior Management Team
• Strategic Business Units


• Individual work units (field crews, workshops, professional, administrative etc)

We specialise in using consultative and participative processes, which facilitate the cultural change to a customer focussed, commercialised business unit and improve the chances of successful implementation. Active or passive facilitation approaches are available and training can be provided.

• Visioning and Business Definition
  
• Strategic and Business Planning
  
• Development and review of Business Charter
  
• Performance Agreement / Plan
  
• Service Level Agreements
  
• Outsourcing contracts
  
• Business and Project Risk Assessment and Management
  
• Pricing models and strategy
  
• Strategic Asset Management
  
• Change Management
  
• Workforce Planning
  
• Benchmarking and Business Review
  
• Performance Indicators and Reporting
  
• Business Process Reengineering and Process Improvement
  
• Business Development and Marketing Services